What is the efficiency of management? Is the first time discovered the problem and the problem as quickly disposed of.
First need to clear is who is the first time discovered the problem, the customer, because they are the people who directly use the enterprise product, is the core focus of business enterprise; the staff, because they are direct products of manufacturers who are The core focus of business management. Therefore, companies need to focus locking in employees and customers focus on these two.
Management efficiency problem can be simply interpreted as loss of management personnel and employees with their own contacts and customers. Here talked about the "contact and" not those endless meetings, and not by a computer file or printed report; but to the sincere and spontaneous heart of exchange and communication, which managers can master developments, to understand the real situation, then under these circumstances to carry out efficient management.
Improve management efficiency must first understand the real situation. So how to understand the real situation? Only one way - to communicate, to communicate with customers and employees.
Effective communication, the same rules must be established on the basis of cognition.
One of the conditions necessary for effective communication is the communication between the parties must be based on the same rules as standard cognitive basis. This is the business management activities is particularly important: regardless of how the scientific enterprise, institution building advanced level if you can not reach a broad awareness of employees, but only stay in the written text on the standards and behavior restrictions, it is difficult to form effective communication from top to bottom, and thus also difficult to form a uniform pace curried business operations. This will easily explain why some in the construction of a very imperfect system "soil" enterprises to be successful, but with a modern sense of systems of many "foreign" companies but failed, which is also to prepare the implementation of ERP, CRM, SCM, etc. companies a good reminder.
Communicate effectively, you must have a common vision.
Another necessary condition for effective communication is the communication between the two sides have a common goal must be established on the basis of vision, this ambitious target is small or irrelevant. A full recognition for the employees of the common goal, not just limited to the senior management of the so-called strategic vision for enterprises is very important. Regardless of how the company's vision is grand, if not at the operational level of practical experience with the staff together, then it is also because of the difficulty in communication on the basis of trust, and resonant staff from leaving the inner self-motivated acts, so that Although the company's vision to become a beautiful but elusive dream.
understood as: the institutional system of safeguards, to follow certain rules, toward a total vision of business exchanges and cooperation.